Joel Spolsky writes a great piece
titled—It's Not Just
Usability. The article is about 2,500+ words—an interesting read, replete with Joel's opinion of the current brood
of Social Networking Services.
A couple of great wrap-up paragraphs at the end of this article:
Social interface design is still a field in its infancy. I'm not aware of any books on the subject; there are only a few people working in the research side of the field, and there's no organized science of social interface design. In the early days of usability design, software companies recruited ergonomics experts and human factors experts to help design usable products. Ergonomics experts knew a lot about the right height for a desk, but they didn't know how to design GUIs for file systems, so a new field arose. Eventually the new discipline of user interface design came into its own, and figured out the concepts like consistency, affordability, feedback, etc., which became the cornerstone of the science of UI design.
Over the next decade, I expect that software companies will hire people trained as anthropologists and ethnographers to work on social interface design. Instead of building usability labs, they'll go out into the field and write ethnographies. And hopefully, we'll figure out the new principles of social interface design. It's going to be fascinating… as fun as user interface design was in the 1980s… so stay tuned.
Some of my best social software cohort friends are ethnographers and sociologists—avid field workers, prolific
bloggers, and excellent communicators, one and all.
BTW, Joel Spolsky has a discussion forum set up on Social
Interface Design over at Joel On Software.









1. I think it's quite interesting that so many articles like this one are popping up. I started thinking the very same things earlier this year after convo's with friends, and started on a project that is now months away from being completed.
I dont have much time these days to be a PR guy, but I am hoping to speak with people who are interested in this topic about some of the ideas I had and what I've come up with.
- Damien House
Posted at 8:03PM on Dec 18th 2005 by Damien House